Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Monday

Chesterfield

Summary

Dynamic professional with a proven track record at Dairy Queen, excelling in customer service and team leadership. Skilled in problem-solving and task delegation, I enhanced service experiences and trained staff effectively. Passionate about fostering relationships, I motivate teams to achieve operational excellence and drive performance improvements.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Dairy Queen
04.2022 - Current
  • Resolved customer inquiries efficiently, enhancing overall service experience.
  • Assisted in training new staff on operational procedures and company policies.
  • Maintained cleanliness and organization of workspaces to ensure compliance with safety standards.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Coach

American Gymnastics
03.2022 - 12.2022
  • Developed individualized training programs to enhance athlete performance and skill development.
  • Analyzed player performance data to identify strengths and areas for improvement.
  • Established positive relationships with athletes to foster trust, motivation, and open communication.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.

Education

Anchor Bay High School
Fair Haven, MI

Associate of Arts - General Studies

Macomb Community College
Warren, MI
05-2026

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Team motivation
  • Customer relations
  • Task delegation

Timeline

Assistant Manager

Dairy Queen
04.2022 - Current

Coach

American Gymnastics
03.2022 - 12.2022

Anchor Bay High School

Associate of Arts - General Studies

Macomb Community College