Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Hi, I’m
Natalie Montes
Fresno,CA
Summary
Overview
14
years of professional experience
Work History
Maximum Security
Office Assistant
2023.11 - Current (10 months)
Job overview
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Maintained and updated office records, both digital and physical.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Currently managing over 180 customer accounts
Fresno Coin Gallery The Showroom
Salesperson
2020.02 - 2023.11 (3 years & 9 months)
Job overview
- Increased sales by 15% through developed relationships with clients for increased loyalty and repeat business.
- Testing precious metals, designer brands and loose gems
- Increased jewelry sales revenue by implementing personalized customer service and product recommendations.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Streamlined repair processes with meticulous documentation, ensuring accurate tracking of projects from intake to completion.
Galaxy Draperies
Project Manager
2018.02 - 2018.09 (7 months)
Job overview
- Overall responsibility for over 200 projects at all times.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Education
Fresno City College Fresno, CA
Associate of Science from Biology
05.2012
University Overview
Skills
- Microsoft Office & Excel spreadsheets
- Attentive and Adaptable
- Jewelry appraisal
- Product knowledge expertise
- Team player
- Bookkeeping
- Customer Service
- Data Entry
- Patience and Persistence
- Exceptional Communication
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Maximum Security
2023.11 - Current (10 months)
Salesperson
Fresno Coin Gallery The Showroom
2020.02 - 2023.11 (3 years & 9 months)
Project Manager
Galaxy Draperies
2018.02 - 2018.09 (7 months)
Fresno City College
Associate of Science from Biology
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