Natalie Muniz
Hampshire,IL
Summary
Conscientious Healthcare professional offering over 3 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and vaccine administration. Positive and upbeat with excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Greater Family Health
12.2021 - Current
- translate for spanish-speaking patients to providers, administer vaccines/ injections, travel to other clinics for coverage.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Entrance Screener/ Information Desk Rep
Advocate Aurora Health
03.2021 - 05.2022
- Use EPIC to check for appointments, transport patients to destination, take temperatures, check in visitors/employees, schedule appointments, locate patients, deliver patient belongings.
- Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
- Protected confidentiality of data by using security techniques.
- Checked equipment during each shift to assess functionality.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Screened over 100 passengers per day by verifying identification and passes.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Education
Nursing Assistant Certification -
International Career Institute
Lincolnwood, IL12.2022
Clinical Medical Assisting Certification -
Chicago School of Phlebotomy
Naperville, IL11.2021
High School Diploma -
Larkin High School
Elgin, IL05.2019
Skills
- Organizational Skills
- Customer service
- Flexibility
- Problem-solving
- Reliability
- Phlebotomy
- Computer Skills
- Hospital Experience
- Venipuncture
- Experience Administering Injections
- Vital Sign Monitoring
- Procedure Assistance
- Fluent in spanish
- Medical Office Experience
- Patient Care
- Documentation review
- Cash register
- Communication skills
- Typing
- Phone etiquette
- Patient service
- Electronic Health Records
Certification
- Certified Clinical Medical Assistant (CCMA), 11/01/21-present
- Certified Nursing Assistant(CNA), 08/01/23 - Present
- BLS Certification
- CPR Certification
Timeline
Certified Medical Assistant
Greater Family Health
12.2021 - Current
Entrance Screener/ Information Desk Rep
Advocate Aurora Health
03.2021 - 05.2022
Nursing Assistant Certification -
International Career Institute
Clinical Medical Assisting Certification -
Chicago School of Phlebotomy
High School Diploma -
Larkin High School