Natalie Navarrete
Edinburg,TX
Summary
Detail-oriented Pharmacy Technician with progressive experience in community pharmacy settings and a strong commitment to patient-centered care. Experienced in medication preparation, prescription processing, insurance coordination, and HIPAA compliance while collaborating with pharmacists and healthcare professionals. Seeking admission to a Doctor of Pharmacy program to further develop clinical knowledge, advance medication safety, and contribute to improved patient health outcomes.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
HEB Pharmacy
Edinburg, TX
01.2025 - Current
- Assist pharmacists in preparing and dispensing medications accurately to support patient safety and regulatory compliance.
- Manage inventory levels to ensure availability of pharmaceuticals and supplies.
- Collaborate with healthcare professionals to streamline medication refills and prescriptions processing appropriately.
- Communicate with physicians and insurance representatives to resolve prescription discrepancies and coverage issues.
- Support pharmacy workflow through effective communication with staff members and adherence to procedures.
Pharmacy Technician Trainee
HEB Pharmacy
Edinburg, TX
01.2024 - 12.2024
- Conducted routine checks on expiration dates to maintain product integrity and compliance.
- Handled confidential patient information with discretion and uphold the strict HIPAA regulations at all times
- Utilized problem-solving skills to assist in resolving patient concerns and improve service efficiency.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
Pharmacy Care Representative
HEB Pharmacy
Edinburg, TX
10.2021 - 12.2023
- Supported a positive pharmacy environment by maintaining clean, organized workspaces and adhering to strict safety protocols.
- Input patient information into computer system for prescription orders.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Provided patient-centered service by addressing individual needs.
Cashier
HEB Grocery Store
Edinburg, TX
02.2021 - 10.2023
- Operated cash register for cash, check, and credit card transactions
- Provided support for other departments, such as floral, geneal merchandise, and grocery when needed
- Processed customer transactions efficiently at self-checkout stations, ensuring accuracy and speed.
Customer Service Assistant
HEB Grocery Store
Edinburg, TX
07.2020 - 02.2021
- Ensured accurate bagging of groceries, enhancing customer satisfaction and efficiency.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Collected carts from parking lot and designated return locations.
Education
Pre-Pharmacy Prerequisites - Current Student
South Texas College
McAllen, TXAssociate of Arts - Interdisciplinary Studies
South Texas College
McAllen, TX05-2020
Skills
- Confidentiality and HIPAA
- Workflow optimization and time management
- Pharmacy law compliance
- Pharmaceutical calculations
- Medical insurance claims processing
- Interprofessional communication
- Medication safety
- Data entry
Languages
Spanish
English
Timeline
Pharmacy Technician
HEB Pharmacy
01.2025 - Current
Pharmacy Technician Trainee
HEB Pharmacy
01.2024 - 12.2024
Pharmacy Care Representative
HEB Pharmacy
10.2021 - 12.2023
Cashier
HEB Grocery Store
02.2021 - 10.2023
Customer Service Assistant
HEB Grocery Store
07.2020 - 02.2021
Pre-Pharmacy Prerequisites - Current Student
South Texas College
Associate of Arts - Interdisciplinary Studies
South Texas College