Natalie Orozco
Sparks,NV
Summary
Detail-oriented and dedicated professional aiming for a Medical Biller role where I can leverage my extensive customer service experience, exceptional organizational skills, and keen attention to detail. I am committed to ensuring precise billing, adhering to healthcare regulations, and managing patient accounts efficiently to support the financial stability of a healthcare facility.
Overview
8
8
years of professional experience
Work History
Sales Associate
Curaleaf
Reno
09.2021 - Current
- Assist customers with product selection, ensuring a welcoming experience and high satisfaction
- Maintain meticulous records of customer interactions, upholding privacy and ethical standards
- Enhance customer satisfaction through personalized product recommendations
- Ensure compliance with regulatory standards, maintaining accurate and confidential records
- Foster a positive shopping environment, contributing to repeat business and customer loyalty
- Enhanced customer experience by guiding product choices effectively
- Streamlined record-keeping, ensuring accuracy and confidentiality.
Warehouse Dock Lead
Amazon Fulfillment Associates
Reno
08.2018 - 12.2020
- Supervised a team of warehouse associates, providing leadership, guidance, and support to ensure efficient and safe operations
- Managed incoming and outgoing shipments, ensuring accurate documentation, proper storage, and efficient distribution of goods
- Conducted regular inspections to ensure the quality of products and the condition of packaging, addressing any issues promptly
- Enforced safety protocols, maintained a safe working environment, and conducted safety training for team members
- Oversaw the loading and unloading of trucks, confirming that the correct items were shipped and received
- Maintained accurate records of shipments, receipts, and inventory levels, utilizing warehouse management systems
- Liaised with other departments and management to communicate shipping and receiving schedules and resolve any operational issues.
Warehouse Associate
Amazon Fulfillment Associates
Reno
08.2016 - 12.2020
- Managed inventory, ensuring accurate stock levels and timely restocking, improving efficiency by 12%
- Operated forklifts and other machinery safely, reducing workplace accidents by 8%
- Collaborated with team to streamline processes, enhancing overall productivity
- Resolved logistical issues promptly, minimizing delays and maintaining customer satisfaction
- Conducted regular quality checks, ensuring compliance with company standards.
Education
Medical Billing And Coding
Carrington College California - Sacramento
Sacramento, CA09-2024
High school diploma -
Edward C Reed High School
Skills
- Microsoft Office
- Customer Service
- Leadership Experience
- Organizational Skills
- Inventory Control
- Registration Processes
- Communication
Timeline
Sales Associate
Curaleaf
09.2021 - Current
Warehouse Dock Lead
Amazon Fulfillment Associates
08.2018 - 12.2020
Warehouse Associate
Amazon Fulfillment Associates
08.2016 - 12.2020
Medical Billing And Coding
Carrington College California - Sacramento
High school diploma -
Edward C Reed High School
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