Dedicated professional with strong organizational and time management skills. Experienced in customer relations and team collaboration, committed to enhancing client satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Receptionist
Riverway Title
The Woodlands, TX
07.2025 - Current
Managed incoming calls and directed inquiries to appropriate departments.
Provided front desk support, greeting visitors with professionalism and courtesy.
Maintained organized filing system for client documents and correspondence.
Assisted in processing title orders and maintaining accurate records.
Manager
Pappasito Cantina
The Woodlands, TX
01.2024 - 07.2025
Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
Trained and mentored staff, fostering a collaborative team environment.
Coordinated scheduling of staff shifts to align with peak business hours and customer demand.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Pappasito Cantina
The Woodlands, TX
10.2020 - 01.2024
Delivered exceptional customer service in high-volume dining environment.
Managed multiple tables efficiently, ensuring timely food and beverage service.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assisted in training new hires, providing guidance on restaurant standards and best practices.