Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Ortiz

CONROE,TX

Summary

Dedicated professional with strong organizational and time management skills. Experienced in customer relations and team collaboration, committed to enhancing client satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Receptionist

Riverway Title
The Woodlands, TX
07.2025 - Current
  • Managed incoming calls and directed inquiries to appropriate departments.
  • Provided front desk support, greeting visitors with professionalism and courtesy.
  • Maintained organized filing system for client documents and correspondence.
  • Assisted in processing title orders and maintaining accurate records.

Manager

Pappasito Cantina
The Woodlands, TX
01.2024 - 07.2025
  • Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Coordinated scheduling of staff shifts to align with peak business hours and customer demand.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Server

Pappasito Cantina
The Woodlands, TX
10.2020 - 01.2024
  • Delivered exceptional customer service in high-volume dining environment.
  • Managed multiple tables efficiently, ensuring timely food and beverage service.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

High School Diploma -

Oak Ridge High School
Conroe, TX
05-2021

Skills

  • Organization skills
  • Time management
  • Data entry
  • Customer and client relations

Timeline

Receptionist

Riverway Title
07.2025 - Current

Manager

Pappasito Cantina
01.2024 - 07.2025

Server

Pappasito Cantina
10.2020 - 01.2024

High School Diploma -

Oak Ridge High School