Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Owen

LOUISVILLE,KY

Summary

Experienced School Clerk with over 11 years of experience in the JCPS school system. Excellent reputation for resolving problems and improving customer satisfaction.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Attendance Clerk

JCPS
LOUISVILLE, United States
09.2010 - Current
  • Input daily attendance information into office database for 450-student school.
  • Maintained accurate records of all absences, truancy issues and disciplinary actions.
  • Called parents and guardians to inquire about late or truant students.
  • Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
  • Prepared files for archiving and exchanges, tracking file movement and history.
  • Added, modified and purged file entries.
  • Composed correspondence to internal and external parties as requested.
  • Answered queries by locating and retrieving necessary files.

Registered Childcare Provider

Myself
LOUISVILLE, KY
10.2004 - 06.2015
  • Introduced children to educational games and activities to boost learning.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Cared for children ages birth to 11 years in nurturing and age-appropriate way.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.

Education

Associate of Arts -

Jefferson Community And Technical College
Louisville, KY

Associate of Arts -

Eastern Gateway Community College
Steubenville, OH

High School Diploma -

Pleasure Ridge Park High School
Louisville, KY
06.1994

Skills

  • Excel Spreadsheet Functions
  • Office Procedures
  • Computer Proficiency
  • Greeting and Seating Clients
  • Customer Complaint Resolution
  • Daily Reports
  • Clerical Support
  • Call Answering and Routing
  • Attendance Recordkeeping

Certification

  • CPR and First Aid certifiedTraining - July 2021
  • NTI certification for going Above and Beyond-JCPS-2020-21

Timeline

Attendance Clerk

JCPS
09.2010 - Current

Registered Childcare Provider

Myself
10.2004 - 06.2015

Associate of Arts -

Jefferson Community And Technical College

Associate of Arts -

Eastern Gateway Community College

High School Diploma -

Pleasure Ridge Park High School

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Natalie Owen