Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Natalie Padilla

Tornillo,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Productive Life Medical Supply
06.2020 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Trained new personnel regarding company operations, policies and services.

Hostess

Cattleman's Steakhouse
03.2021 - 06.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Delivered pick-up and curbside orders to guests.
  • Answered customer questions about hours, seating, and menu information.

Education

High School Diploma -

Tornillo High School
Tornillo, TX
06.2020

Skills

  • Scheduling
  • Complaint Resolution
  • Information Security
  • Data Entry
  • Staff Training
  • Spreadsheets
  • Medical Records
  • Customer Service

Certification

  • ACE - Adobe Certified Expert, Photoshop

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Hostess

Cattleman's Steakhouse
03.2021 - 06.2021

Customer Service Representative

Productive Life Medical Supply
06.2020 - Current

High School Diploma -

Tornillo High School

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