Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Natalie Quinonez-Avila

Teresa's Mexican Restaurant
North Augusta,SC
2
Languages
4
years of professional experience

Dynamic Restaurant Manager with a proven track record in customer engagement and satisfaction. Expertise in problem-solving and leadership, driving positive changes that enhance dining experiences.

Work History

Restaurant Manager

4 Years
Teresa's Mexican Restaurant | 09.2022 - Current
  • Oversaw daily restaurant operations, ensuring adherence to service standards and quality control.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of the involved parties.
  • Analyzed customer feedback to identify areas for improvement in service delivery.
  • Developed promotional campaigns to enhance customer engagement and increase sales.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
  • Increased sales during off-peak hours by creating and promoting special offers.
  • Managed all aspects of restaurant's social media presence, enhancing brand awareness online.

Education

- Biology

Aiken Technical College | Aiken, SC
  • Dean's List, 2025-2026
  • 3.7 GPA

- Biology

University of South Carolina Aiken | Aiken, SC | 05-2029

Skills

Customer engagement
Bilingual (English and Spanish)
Passion for customer satisfaction
Organization and prioritization
Consistent work ethic
Typing speed
Calm demeanor

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Restaurant Manager

Teresa's Mexican Restaurant
09.2022 - CurrentRead More

Aiken Technical College

from Biology
Read More

University of South Carolina Aiken

from Biology
Read More
Natalie Quinonez-Avila