Natalie Ramirez Navarro
Los Angeles,CA
Summary
Dedicated Administrative Professional experienced in office operations and customer service. Delivered effective administrative support through strong organizational and communication skills, consistently prioritizing tasks to meet deadlines. Managed patient scheduling and medical records, contributing to efficient front-desk operations.
Overview
1
1
Language
6
6
years of professional experience
Work History
Medical Receptionist
Los Angeles Center for Ear Nose Throat and Allergy
Los Angeles, CA
07.2025 - Current
- Streamlined check-in procedures, enhancing patient experience and reducing wait times.
- Coordinated patient scheduling and appointment management to optimize clinic workflow.
- Assisted patients with inquiries regarding services, insurance coverage, and billing processes.
- Managed electronic health records, ensuring accuracy and confidentiality of patient information.
- Trained new staff on front desk operations and patient interaction protocols.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Production Administrator Assistant
Eco Star Remodeling And Construction
Encino, CA
03.2025 - 05.2025
- Managed contracts and documentation for new and existing clients in Bay Area and Washington. Provided assistance to project managers as needed.
- Responded to client inquiries
- Processed contractor invoices, coordinating payment and receipts with project managers as outlined in company policies
- Tracked payments via google sheets, maintained accurate records for financial reporting
- Executed online purchases for materials on behalf of project managers, utilizing company cards
- Updated client files on QuickBase, ensuring all data remained current and accessible
- Maintained Google Sheets invoice tracker to monitor client expenses effectively
- Conducted welcome and completion calls, enhancing client communication and satisfaction
- Assisted with company reports regarding company's performance, operations, and financial health
- Performing data entry tasks into various databases when needed
- Scheduling appointments as requested
- Creating Presentations, Reports, Spreadsheets, Forms and other documents in Microsoft Office Suite
- Ordering office supplies and equipment as needed
- Inputting time sheets into payroll system on a weekly basis
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow
Assistant Store Manager
Windsor
Glendale, CA
09.2022 - 03.2025
- Retail Assistant Manager
- Effectively communicated sales goals with the team
- Maintained up-to-date knowledge of company products and services
- Collaborated with management on developing strategic plans for achieving business goals
- Managed customer service inquiries and complaints in a timely manner
- Supervised daily operations including scheduling shifts, assigning duties
Data Entry Clerk
Private Online Company
Los Angeles, CA
12.2023 - 12.2023
- Entered, updated, and maintained accurate data in company systems on QuickBooks site and google spreadsheets
- Managed confidential client information with attention to detail and accuracy
- Performed routine data audits and corrected discrepancies
- Assisted with administrative tasks including filing, scanning, and organizing digital records
- Inputting timesheets, verifying hours, and ensuring accurate payment records
- As a part-time job online i worked for Nova Solutions Group -remote private company. Handled large volumes of data with attention to detail and ensured consistent formatting across files. Helped payroll department when needed.
Receptionist
Affordable Animal Hospital
Los Angeles, CA
03.2021 - 08.2022
- I enjoy being busy which led me to work a part-time job as a receptionist at an animal hospital. I provided front desk support in a fast-paced veterinary environment. My responsibilities included maintaining accurate patient records, processing payments, and assisting with client communications such as reminders and follow-ups.
- Welcomed clients and their pets in a friendly, professional manner
- Scheduled appointments using veterinary management software
- Explained treatments to pet owners
- Maintained organized patient records, including updates on medical history, vaccinations, and visit notes
- Assisted with clients follow-up calls, and prescription refills
- Kept the reception area clean and stocked
Education
High School Diploma -
PUC ECALS
Los Angeles, CA06-2021
Medical Assistant - Medical Field
American Career College
CA09-2026
Skills
- Medical terminology
- Front desk operations
- Electronic Health Records
- Customer Serviceeeeeeee
- Patient Care Coordination
- Appointment scheduling
- Front desk management
- Team Development
- Training New Staff
- Reliable Team Player
- Hospitality
- Proactive Approach
Languages
Spanish
Full Professional
Timeline
Medical Receptionist
Los Angeles Center for Ear Nose Throat and Allergy
07.2025 - Current
Production Administrator Assistant
Eco Star Remodeling And Construction
03.2025 - 05.2025
Data Entry Clerk
Private Online Company
12.2023 - 12.2023
Assistant Store Manager
Windsor
09.2022 - 03.2025
Receptionist
Affordable Animal Hospital
03.2021 - 08.2022
High School Diploma -
PUC ECALS
Medical Assistant - Medical Field
American Career College