Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Ramos

Summary

An organized, detail-oriented diligent self-starter who is able to plan and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Easily adaptable to changing priorities, while maintaining a positive attitude and hard work ethic. Showcasing my skill sets while ascertaining the standards of top quality.

Overview

4
4
years of professional experience

Work History

Cocktail Server

Mather's Social Gathering
09.2023 - Current
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Maintained a clean and organized bar area for optimal efficiency during busy shifts.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.

Bartender

Pine & Oak Tavern @ Rio Pinar Golf Club
07.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Events Bartender

Popstroke
12.2022 - 09.2023
  • Adapted quickly to varying event themes, tailoring bar décor and drink menus accordingly for a cohesive atmosphere.
  • Promoted a safe environment for guests by consistently monitoring alcohol consumption patterns and intervening when necessary.
  • Proactively monitored inventory levels for essential supplies, minimizing downtime due to stock shortages during events.
  • Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.

Bartender

Marlow's Tavern
12.2019 - 04.2023
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

High School Diploma -

Placer High School
Bay Area, California

Skills

  • Communication
  • Organization
  • Team Player
  • Social Customer Service
  • Social Awareness
  • Problem Solving
  • Attention to Detail
  • Food and Beverage Pairings
  • Wine Service
  • Multitasking Abilities

Timeline

Cocktail Server

Mather's Social Gathering
09.2023 - Current

Bartender

Pine & Oak Tavern @ Rio Pinar Golf Club
07.2023 - Current

Events Bartender

Popstroke
12.2022 - 09.2023

Bartender

Marlow's Tavern
12.2019 - 04.2023

High School Diploma -

Placer High School

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Natalie Ramos