Natalie Ramos

Uniondale

Summary

Legal administrator with experience supporting attorneys and managing cases workflows in a fastpaced professional environment. Known for strong organization, client communication, and administrative support across legal and medical office settings.

Overview

years of professional experience

Work History

Administrator / Legal Assistant

Robert K. Young & Associates

09.2023 - Current

Support attorneys with personal injury and no-fault case management from intake through active litigation
Initiate insurance claims and communicate with carriers regarding claim status
Process No-Fault Applications (NF-2) and assist clients with property damage claims
Schedule Independent Medical Examinations (IMEs) and track case deadlines
Obtain police reports and request medical records and billing documentation
Prepare and distribute deposition transcripts and maintain organized case files
Obtain retainer index numbers through NY Courts e-filing system
Translate for Spanish-speaking clients and maintain cases using Smart Advocate

Medical Receptionist

John A. Lanzone MD PC

05.2019 - 09.2023

Managed front desk operations in a high-volume medical office
Scheduled appointments and maintained EMR patient records
Verified insurance and assisted with billing inquiries
Collected vitals including EKGs and blood pressure readings

Receptionist

Complete Women's Healthcare

10.2017 - 04.2019

Coordinated patient care and managed multiple physicians' schedules to maintain patient flow
Communicated patient test results and organized follow up care when necessary

Education

High School Diploma -

Uniondale High School

Uniondale, NY

Skills

Personal Injury Case Support
No-Fault Processing
IME Coordination
Property Damage Claims
Police Reports

Medical Records Requests
NY Courts E-Filing
Smart Advocate
Client Communication
Bilingual English/Spanish

Timeline