Natalie Rustrian
Summary
Catalina kitchen and olive garden are reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Food Runner
Catalina Kitchen
03.2023 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Server
Olive Garden
03.2019 - 02.2023
- Answered customers' questions, recommended items, and recorded order information.
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
No Degree - Fashion Design
El Camino College
Torrance, CA06.2026
Skills
- Cash Handling
- Heavy Lifting
- Effective Multitasking
- Issue Resolution
- Teamwork and Collaboration
- Serve Customers
- Menu memorization
- High-volume dining
- work well under pressure
- attentive
Timeline
Food Runner
Catalina Kitchen
03.2023 - Current
Server
Olive Garden
03.2019 - 02.2023
No Degree - Fashion Design
El Camino College
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