Open To Work
Natalie Schmaltz
St. Joseph
Work Preference
Summary
Accredited ACH Professional skilled in compliance management and operational efficiency within credit unions. Expertise in ACH processing, general ledger reconciliation, and enhancing data accuracy to support member-focused services and audits.
Overview
1
1
Certification
22
22
years of professional experience
Work History
EFT ADMIN II
United Federal Credit Union
09.2006 - Current
- Ensured compliance and operational efficiency through effective management of ACH, checks, FedLine Advantage, wire exchange, PIQS, and online bill pay systems.
Reviewed and posted ACH files daily, resolving exceptions and returns efficiently. - Executed daily ACH general ledger balancing and reconciliation tasks.
- Supported yearly ACH and wire audits to maintain operational integrity and compliance.
- Assisted in the transition of ACH forms to a new CRM platform to maintain ACH Rules compliance; improving data accuracy and efficiency by collaborating with design teams.
- Facilitated onboarding for business members, assessed contract details, and provided ongoing ACH file assistance to enhance member satisfaction.
Teller
United Federal Credit Union
07.2004 - 09.2006
- Performed basic teller duties, including member transactions, daily balancing, ATM balancing, and vault balancing.
- Processed member transactions efficiently and accurately.
- Assisted members with account inquiries and service requests.
- Balanced cash drawer at end of each shift diligently.
Education
HIGH SCHOOL DIPOMA - General Studies
LAKESHORE HIGH SCHOOL
Stevensville06-1987
Skills
- ACH processing
- ACH compliance
- General ledger reconciliation
- Online payment systems
- Compliance management
- Data accuracy improvement
- Transaction verification
- Customer relationship management
- Time management
- Task prioritization
- Team collaboration
- Attention to detail
- Problem solving
- Critical thinking
- Effective communication
Certification
AAP (Accredited ACH Professional), NACHA, 10/01/09
Timeline
EFT ADMIN II
United Federal Credit Union
09.2006 - Current
Teller
United Federal Credit Union
07.2004 - 09.2006
HIGH SCHOOL DIPOMA - General Studies
LAKESHORE HIGH SCHOOL