Natalie Schuh
Orlando,FL
Summary
Dynamic and service-oriented professional with a history of enhancing customer satisfaction through attentive service and a professional demeanor. Skilled in managing high customer volumes and complex problem-solving, demonstrated strong leadership and adaptability. Excelled in cash handling and efficient workflow management, contributing to significant improvements in service delivery.
Overview
6
6
years of professional experience
Work History
Bartender
Beef 'O' Brady's
12.2023 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Island Wing Company
08.2022 - 11.2023
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Lynora's
04.2019 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Health Promotion
University of Central Florida
Orlando, FL12-2025
Skills
- Service-oriented mindset
- Highly adaptable
- Professional demeanor
- Efficient parallel processing
- Strong leader or team member
- Complex problem-solving
Timeline
Bartender
Beef 'O' Brady's
12.2023 - 10.2024
Server
Island Wing Company
08.2022 - 11.2023
Server
Lynora's
04.2019 - 07.2022
Bachelor of Science - Health Promotion
University of Central Florida
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