Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

NATALIE SMALL

BROOKLYN,NY

Summary

Certified Notary Signing Agent with a strong foundation in legal compliance and document organization, skilled in identity verification and fraud prevention. Proven communication skills and a track record of managing tasks efficiently in fast-paced environments. Seeking to leverage expertise in a new role, enhancing operational efficiency and client satisfaction.

Reliable experienced professional providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Certified Notary Signing Agent/Notary

NNA MEMBER
08.2025 - Current
  • Maintained accurate records of all transactions in accordance with industry standards.
  • Continually updated knowledge base regarding changes in state laws governing notary public services, enabling effective compliance with new regulations when necessary.
  • Utilized knowledge of state laws and regulations to ensure compliance with applicable statutes during signings.
  • Proficiently administered and notarized loan documents, including real estate closing packages.
  • Exhibited excellent communication skills to effectively explain the signing process to clients.
  • Successfully completed all assignments within established timeframes while adhering to all standards set forth by employers.
  • Checked documents and identifying credentials for all parties.

MSR 2

ADVANTAGE FINANCIAL FEDERAL CREDIT UNION
11.2018 - Current
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Met deadlines while maintaining high-quality deliverables.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Resolved problems, improved operations and provided exceptional service.

MANAGER

PAYOMATIC
01.2014 - 09.2018
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Monitored team productivity and performance to support goals.
  • Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
  • Fostered positive relationships with clients through proactive communication tactics.

Cashier

COSTCO WHOLESALE
04.2001 - 10.2015
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Built and maintained positive working relationships with co-workers.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Helped restock shelves when necessary to maintain an organized display area.

Education

High School Diploma -

ERASMUS HALL HIGH SCHOOL

Skills

  • Effective verbal communication
  • Efficient document management
  • Regulatory compliance
  • Fraud detection strategies
  • Identity validation
  • Quality assurance
  • Skilled in Microsoft Word, Excel, PowerPoint, and Outlook
  • Strong organizational abilities
  • Task management proficiency
  • Effective relationship building across all levels

Certification

  • CERTIFIED NOTARY 01SM0036991
  • CERTIFIED NOTARY SIGNING AGENT
  • VALID DRIVERS LICENSE

Languages

English
Full Professional

Timeline

Certified Notary Signing Agent/Notary

NNA MEMBER
08.2025 - Current

MSR 2

ADVANTAGE FINANCIAL FEDERAL CREDIT UNION
11.2018 - Current

MANAGER

PAYOMATIC
01.2014 - 09.2018

Cashier

COSTCO WHOLESALE
04.2001 - 10.2015

High School Diploma -

ERASMUS HALL HIGH SCHOOL

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