Natalie Smith
Colfax
Summary
Detail-oriented professional with a versatile background in food service and veterinary assistance. Known for adaptability in high-pressure situations and strong attention to cleanliness and organization, ready to enhance guest satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Hickory Park
Ames, IA
05.2025 - 02.2026
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Coordinated food and beverage orders efficiently to ensure timely delivery to guests.
- Collaborated with kitchen staff to maintain high standards of food quality and presentation.
- Assisted in training new servers on menu offerings and service protocols.
Server
Liberty Street Kitchen
Pella, IA
02.2024 - 04.2025
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Adapted quickly to changing priorities during peak service hours, ensuring smooth operations.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Receptionist/Veterinary Assistant
Midland Prarie Vet
Colfax, IA
08.2019 - 05.2022
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between clients and veterinary staff to enhance service delivery.
- Maintained accurate client records using veterinary management software for improved data retrieval.
- Assisted in inventory management, ensuring availability of necessary office supplies and medical materials.
Education
High School Diploma -
Colfax-Mingo Jr./Sr. High
Colfax, IANo Degree - Cosmetology
PCI Academy
Ames, IASkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cleanliness standards
Timeline
Server
Hickory Park
05.2025 - 02.2026
Server
Liberty Street Kitchen
02.2024 - 04.2025
Receptionist/Veterinary Assistant
Midland Prarie Vet
08.2019 - 05.2022
High School Diploma -
Colfax-Mingo Jr./Sr. High
No Degree - Cosmetology
PCI Academy