Summary
Overview
Work History
Education
Skills
Timeline
Cashier
Natalie Stanley

Natalie Stanley

Louisville,KY

Summary

Proven track record in customer service and cash handling, highlighted by a tenure at Goodwill where accuracy and customer satisfaction were paramount. Leveraged strong communication and empathy to build lasting relationships and enhance customer experiences. Achieved significant improvements in child care outcomes through innovative curriculum development and a commitment to safety and nurturing environments.

Overview

26
26
years of professional experience

Work History

Cashier

Goodwill
11.2016 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Hostess/ Cashier

Mikatos Japanese Restaurant
10.2014 - 10.2015
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Home Daycare Owner

Self Employed Services
09.1997 - 12.2000
  • Cultivated strong relationships with parents to establish trust and open communication regarding their child''s progress.
  • Organized field trips to enhance cultural awareness and provide diverse learning experiences outside the home setting.
  • Continuously evaluated and updated the curriculum based on current research in early childhood education, resulting in improved outcomes for children in care.

Home Daycare Owner

Self Employed Services
08.1991 - 08.1997
  • Cultivated strong relationships with parents to establish trust and open communication regarding their child''s progress.
  • Organized field trips to enhance cultural awareness and provide diverse learning experiences outside the home setting.
  • Continuously evaluated and updated the curriculum based on current research in early childhood education, resulting in improved outcomes for children in care.
  • Promoted early literacy skills by integrating storytime and reading activities into the daily routine.
  • Ensured a safe and nurturing environment for children through regular inspections, maintenance, and cleaning of the daycare facility.
  • Assisted children with developing good hygiene habits such as hand-washing, tooth-brushing, and toilet training when necessary.

Education

Paralegal Studies

Sullivan University
Louisville, KY

GED - GED

Durrett High School
Louisville, Kentucky
06.1994

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Reliability and punctuality
  • Customer Relations
  • Written and verbal communication

Timeline

Cashier

Goodwill
11.2016 - 04.2017

Hostess/ Cashier

Mikatos Japanese Restaurant
10.2014 - 10.2015

Home Daycare Owner

Self Employed Services
09.1997 - 12.2000

Home Daycare Owner

Self Employed Services
08.1991 - 08.1997

Paralegal Studies

Sullivan University

GED - GED

Durrett High School

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Natalie Stanley