Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Stevens

Mount Airy,NC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Shikora
Mount Airy, NC
05.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

Associate of Arts - Psychology

Surry Community College
Dobson, NC
05-2025

Skills

  • Scheduling
  • Complaint resolution
  • Account updating
  • Typing proficiency

Timeline

Customer Service Representative

Shikora
05.2023 - Current

Associate of Arts - Psychology

Surry Community College
Natalie Stevens