Elizabeth De Leon
FL
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
2
2
years of professional experience
Work History
Dispatcher
Two Lions Auto Trans LLC
01.2025 - Current
- Provided timely updates to customers regarding their orders or requests.
- Updated records of driver locations, delays, and cancellations.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Verified driver credentials prior to assigning them a route or task.
- Investigated and resolved customer and vendor issues to retain business.
Front Desk Receptionist
Gastro Health
02.2024 - 12.2024
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Responded to customer inquiries via phone, email, and in person.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Performed data entry into computer systems to maintain accurate records of customer information.
Sales Associate
Foot Locker
06.2023 - 01.2024
- Tracked sales performance metrics to identify trends in market place.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
South Dade Senior High School
Skills
- High-energy attitude
- Problem-solving
- Customer relationship management (CRM)
- Multitasking and organization
- De-escalation techniques
- Time management
Timeline
Dispatcher
Two Lions Auto Trans LLC
01.2025 - Current
Front Desk Receptionist
Gastro Health
02.2024 - 12.2024
Sales Associate
Foot Locker
06.2023 - 01.2024
High School Diploma -
South Dade Senior High School
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