Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Natalie Terlecki

Alexandria,VA

Summary

Dynamic bartender with extensive experience working in restaurants, bars, and nightclubs. Known for common sense, creative mixology, speed, and bubbly personality. Consistently delivering memorable experiences in fast-paced, high volume environments. Recognized for exceptional customer service and ability to handle difficult situations and customers with ease.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/Manager

Hotbed Comedy Club
03.2023 - Current
  • Open bar set up and stock before customers arrive
  • Managed strict beverage control to minimize waste.
  • Poured drinks using standard pour according to specifications.
  • Ensured liquor was secured at the end of shifts.
  • Processed orders on a Toast POS system.
  • Verified that guests at the bar were of legal age.
  • Refused service to intoxicated guests.
  • Carefully followed safety and sanitation policies handling food and beverages.
  • Maintained full knowledge of beverage lists and promotions.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Push Drinks out Quickly and efficiently
  • Close Bar and help fellow Bar backs to cleanliness and Re stock of the Bar
  • Trained 7 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Spider Kelly's
09.2020 - 11.2022
  • Maintain ongoing daily liquor list
  • Served high customer volumes up to 2500+ during special events, nights, and weekends.
  • Greeted guests in a timely and professional manner.
  • Waited on multiple customers at the bar and throughout the bar area.
  • Received beverage orders from wait staff
  • Maintained full knowledge of beverage lists and promotions.
  • Followed and enforced ABC Rules and Regulations
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations due to COVID restrictions
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Bartender

The Exchange Saloon
04.2018 - Current

Hired as needed for small (50+) and large (150-1200+) private parties

  • Set up bar
  • Set up buffet
  • Clean and set tables
  • Serve selected drinks as instructed by the host of the party
  • Promptly handle requests and complaints
  • Perform running side work throughout shift
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender/Lounge Server

Liberty Tavern
01.2017 - 08.2018
  • Provided prompt, efficient, friendly, and quality service at all times
  • Maintain ongoing daily "Out of Stock" supply list and "Weekly Alcohol Use" lists to help expedite supply orders
  • Maintained overall cleanliness of bar
  • Managed closing duties, Of entire bar area and back area.
  • Served high customer volumes 1100+ during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

Bachelor of Arts - Marketing/Advertising

Art Institute of Washington
Rosslyn, VA
01-2019

High School Diploma -

Hylton High School
Dale City, VA
05.1998

Skills

  • Engaging personality
  • Workplace safety
  • New hire training
  • Knowledge of beer, wine, and liquor
  • Knowledge of POS systems (Aloha, Ciao, Micros, and Toast)
  • Attending multiple customers
  • Preparing garnishes
  • Fast Learner
  • Teamwork and collaboration
  • Cleanly and organized
  • Positive attitude
  • Upsell, suggest, and encourage customers to spend while maintaining a non threatening and smooth demeanor

Certification

  • TIPS Certified
  • ABRA License

Timeline

Bartender/Manager

Hotbed Comedy Club
03.2023 - Current

Bartender

Spider Kelly's
09.2020 - 11.2022

Bartender

The Exchange Saloon
04.2018 - Current

Bartender/Lounge Server

Liberty Tavern
01.2017 - 08.2018

Bachelor of Arts - Marketing/Advertising

Art Institute of Washington

High School Diploma -

Hylton High School
Natalie Terlecki