Natalie Terzian
San Jose
Summary
Personal Assistant polished in supporting busy company owners and leadership. Highly organized with talent for multitasking using superior time management and decision-making abilities.
Overview
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Personal Assistant/Executive assistant
BraidPay
San Jose
12.2023 - Current
- Managed a busy calendar, coordinating meetings, calls, and travel across time zones without missing a beat
- Supported founder with day-to-day business and personal needs, proactively ensuring smooth operations
- Handled personal tasks with care and discretion, from booking travel and making dinner reservations to managing gift-giving and home errands
- Coordinated personal vendors, deliveries, and home services, ensuring timely completion of all tasks
- Led planning for small events, meetings, and last-minute logistics, maintaining organization and reducing stress
- Earned a strong level of trust by handling confidential information and sensitive situations with complete discretion
Personal Assistant
Confidential Private Client
Palo Alto
02.2021 - 12.2023
- Organized daily schedules, including travel plans, appointments, and events, ensuring efficient time management.
- Coordinated day-to-day tasks such as errands and organization, streamlining household operations.
- Assisted with day-to-day tasks like errands, organization, and coordinating household needs.
- Cared for pets by feeding, walking, and providing companionship. and helped keep the home running smoothly and efficiently.
Front Desk
Four Seasons
Palo Alto
06.2019 - 01.2021
- Facilitated guest check-in with personalized service, using guest names to enhance the experience.
- Assures that guest is assigned a type of room requested, credit or method of payment is established, the correct rate is charged and issues correct keys to the guest.
- Arranged for luggage to be delivered to the guest room.
- Processed guest check-out by reviewing bill and collecting payment of the hotel, preparing and explaining the bill.
- Resolved customer complaints; assisted guests inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Arranged for luggage to be delivered to guest room.
- Utilized HotSOS software to submit service requests efficiently to put in service orders/requests
- Used HotSOS to put in service orders/requests
Education
De Anza College
Cupertino, CA 09.2025 - 09.2026
Skills
- Google Suites
- Microsoft Office
- Office administration
- Multi-line phone proficiency
- Guest relations
LANGUAGES
English, Portuguese
Timeline
De Anza College
09.2025 - 09.2026
Personal Assistant/Executive assistant
BraidPay
12.2023 - Current
Personal Assistant
Confidential Private Client
02.2021 - 12.2023
Front Desk
Four Seasons
06.2019 - 01.2021