Natalie Valenzuela
Sandy,UT
Summary
Result-driven, proactive and resourceful Administrative professional with 20 years of experience providing customer support.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Trulite Glass & Aluminum
Salt Lake City, UT
01.2020 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Designed, quoted and ordered shower doors along with any and all hardware needed.
Accounts Payable Clerk
Petrochem Insulation
04.2013 - 01.2017
- Expedited payments by ensuring vendor information was accurate and current.
- Verified accuracy of information when entering invoices for payment.
- Maintained historical records by microfilming and filing documents.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
- Conducted monthly closing processes, accruals, and journal entries.
- Completed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
- Supported department staff by performing a wide range of clerical and administrative tasks.
- Prepared month end closing entries for detailed reporting and recordkeeping.
Administrative Assistant
Utah Physicians Care Centers
03.2003 - 01.2013
- Established and maintained a positive and productive working relationship with management.
- Pleasantly welcomed visitors, answered phone calls and maintained the reception desk in the most professional manner.
- Welcomed guests and clients in an upbeat and friendly manner.
- Medical insurance billing.
- Operated a multiple line telephone, incoming and outgoing calls.
- Light filing and scanning.
Education
Master Esthetician - Esthetics
Cameo College of Essential Beauty
Salt Lake City, UT2009
Skills
- Accounts payable professional
- Effective time management
- Strong communication skills
- Expert in customer relations
- Flexible team player
- Multitasking and prioritization
- Excel spreadsheets
- Invoicing and billing
- Multi-line phone systems
- Self-starter
Timeline
Customer Service Representative
Trulite Glass & Aluminum
01.2020 - 01.2023
Accounts Payable Clerk
Petrochem Insulation
04.2013 - 01.2017
Administrative Assistant
Utah Physicians Care Centers
03.2003 - 01.2013
Master Esthetician - Esthetics
Cameo College of Essential Beauty