Natalie Vela
Pharr,TX
Summary
Motivated and personable customer service professional with over 5 years of experience in hospitality and entertainment. Proven ability to provide excellent guest experiences in fast-paced environments. Seeking opportunities to leverage strong interpersonal skills, teamwork, and multitasking abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waitress
Red Lobster
McAllen, Texas
11.2022 - Current
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Bartender
Red Lobster
mcallen , Texas
11.2022 - Current
- Developed good working relationships with fellow employees through effective communication.
- Mixed and served a variety of beverages to customers.
- Provided drink suggestions to customers based on their preferences.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Cashier
Cinemark
pharr , Texas
10.2018 - 07.2021
- Processed customer transactions efficiently and accurately at a busy retail environment.
- Managed cash register operations, ensuring accurate cash handling and register balancing.
- Handled returns and exchanges, following company policies to ensure customer satisfaction.
- Trained new cashiers on register procedures and customer service best practices.
- Stocked shelves with merchandise when needed.
Education
Associate of Arts -
South Texas College
McAllen, TX05-2022
Skills
- Customer Service & Hospitality
- Bartending & Drink Preparation
- Cash Handling & POS Systems
- Communication & Teamwork
- Time Management
- Bilingual
Certification
- TABC Certified
- Food Handler’s Permit
Languages
English
Professional
Spanish
Professional
Timeline
Waitress
Red Lobster
11.2022 - Current
Bartender
Red Lobster
11.2022 - Current
Cashier
Cinemark
10.2018 - 07.2021
Associate of Arts -
South Texas College
Similar Profiles
Demitri BrownDemitri Brown
Server at Red LobsterServer at Red Lobster
Diana VillegasDiana Villegas
Lead Bartender at Red LobsterLead Bartender at Red Lobster
PEDRO RODRIGUEZPEDRO RODRIGUEZ
Server at Red LobsterServer at Red Lobster
Jose E. RiosJose E. Rios
Operating Manager at Red LobsterOperating Manager at Red Lobster
Jose Luis Abrego JrJose Luis Abrego Jr
Correctional Officer, Correctional Officers and Jailers at Texas Department Criminal JusticeCorrectional Officer, Correctional Officers and Jailers at Texas Department Criminal Justice