NATALIE VELAZQUEZ

Lakeland,USA

Summary

Medical Assistant professional with over10+ years of experience with patients. Bilingual in English and Spanish, experience working in a fast pace and able to multitask. Caring and compassionate personality with knowledge in patient care, Excellent at multitasking, Strong communication skills, Quick learner

Overview

years of professional experience

Certification

Work History

Medical Assistant / Office Manager

Hess Spinal Medical Center

Lakeland, FL

10.2023 - 02.2024

Coordinated patient care to improve overall experience
Managed daily office access protocols
Ensure accurate insurance validation
Maintained accurate inventory records
Performed duties ensuring cleanliness and functionality of facilities

Home Health Aide

Utopia Home Care, Inc

09.2015 - 02.2023

Maintained patients care records and document provided services
Assisted patients with mobility and physical therapies/exercises
Assisted with client's personal care activities

Medical Assistant

Lakeland Physicians and Associates

Lakeland, USA

05.2020 - 08.2022

Received and directed phone calls, schedule appointments, check-in patients
Obtained necessary patient information to file and update patient records, and ensured all forms and consents are completed by patients
Prepared patients for examination; took vitals, and recorded patients' health history
Set-up EKG machines, administer injections and medications, and performed routine specimen collection and tests

Education

Medical Assistant Diploma -

Southern Technical College

Auburndale, FL

01.2019

Skills

Medical Terminology
Anatomy and Physiology1 &2

Medical Coding and Insurance
Medical Office Administration