Azra Agic
Amherst,Ohio
Overview
6
6
years of professional experience
Work History
General Manager
Helping Hands Cleaning Crew
01.2019 - Current
- Oversee operations across 10 commercial properties and 127 residential properties.
- Monitor the scheduling of over 9 employees, ensuring proper staffing was met so all properties could be cleaned and maintained.
- Manage the enforcement and teaching of company policy and standards.
- Maintain contractual relationships with current clients, ensuring the retention year after yea
Crew
Swensons
01.2019 - 03.2019
- Managed customer relations to ensure a pleasant dining experience
- Accurately entered food orders into POS system for processing and delivery
- Regularly utilized multi-tasking abilities to manage multiple cars in various stages of a dining experience
- Maintained safe food handling operations according to FDA and company policy.
Lead Generator
Integrity Energy
08.2018 - 01.2019
- Cold-called potential customers to generate business. Managed 45+ calls per days and generated 85 percent of those calls into sales.
- Researched potential leads to identify key decision makers within target organizations.
- Renewed electric and gas bills for corporate clients, ensuring retention rates per company standards
- Inputted potential and new client information into client database.
Education
High School Diploma -
Fairview Park High School
06.2016
Skills
- Leadership
- Critical Thinking
- Microsoft Office
- Time Management
- Fluent multiple languages
- Quality Management
- Schedule Management
- Business Administration
- Sales
- Project Management
- Process Automation
- Distribution Management
- Account Management
- MS Word, Excel, and Outlook
- Excel spreadsheets
- MS Excel
Timeline
General Manager
Helping Hands Cleaning Crew
01.2019 - Current
Crew
Swensons
01.2019 - 03.2019
Lead Generator
Integrity Energy
08.2018 - 01.2019
High School Diploma -
Fairview Park High School