Natalie Vollendorf
Fayetteville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bartender
Chilis Bar & Grill
04.2021 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with coworkers.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Curbside Delivery
Home Depot
05.2020 - 08.2020
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
- Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
- Helped customers locate products and checked store system for merchandise at other sites.
Hostess
Reefpoint Brewhouse
05.2019 - 08.2019
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Crewmember
Culvers
05.2018 - 05.2019
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Became familiar with products to answer questions and make suggestions.
Education
Associate of Applied Science - Paralegal
Milwaukee Area Technical College
Milwaukee, WI05.2025
Skills
- Outgoing Personality
- Highly Reliable
- Time Management Abilities
- Computer Proficiency
- Attention to Detail
Timeline
Bartender
Chilis Bar & Grill
04.2021 - Current
Curbside Delivery
Home Depot
05.2020 - 08.2020
Hostess
Reefpoint Brewhouse
05.2019 - 08.2019
Crewmember
Culvers
05.2018 - 05.2019
Associate of Applied Science - Paralegal
Milwaukee Area Technical College
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