Summary
Overview
Work History
Education
Skills
Internship
Study Abroad Program
Timeline
Generic
Natalie Waddoups

Natalie Waddoups

Salt Lake City,UT

Summary

Responsible retail professional with excellent sales, service, team member with excellence in customer service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Upbeat, customer-focused Sales Associate with 9 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

14
14
years of professional experience

Work History

Baby Registry Consultant

Buy Buy Baby
Sandy, Utah
01.2011 - 12.2012
  • Assisted customers in creating personalized baby registries according to their individual needs and preferences.
  • Created accurate records of customer purchases and transactions.
  • Answered inquiries from customers regarding product availability, pricing and delivery options.
  • Assisted with the stocking and restocking of merchandise.
  • Collaborated with management team to develop strategies for increasing customer satisfaction levels.

3rd Grade Elementary Teacher

Granite School District
Magna, UT
06.2008 - 07.2010
  • Facilitated small-group instruction to target specific skills and concepts.
  • Provided feedback to parents on student progress during parent-teacher conferences.
  • Established positive relationships with students, teachers and parents by creating a safe and supportive classroom environment.
  • Cultivated strong communication between home and school by maintaining an open dialogue with parents and other teachers about their child's academic progress.
  • My class Had the highest test scores among the other grade level teachers.

Customer Sales and Service Expert

Nordstrom
Murray, UT
07.1998 - 07.2005
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, queries, and complaints.
  • Processed payments using a variety of methods such as cash, check, credit card and debit card transactions.
  • Advised customers on product features, benefits and warranties.
  • Resolved customer issues in an efficient manner while ensuring customer satisfaction.

Education

Broadcast Communication

University of Utah
Salt Lake City, UT
03-2004

Skills

  • Customer Service
  • Retail Sales
  • Stock replenishment
  • Product Knowledge
  • Returns and exchanges
  • Cash Register Operation
  • Conflict Resolution
  • Sales Goals Attainment
  • POS system operations

Internship

  • worked for a video production company in Washington D.C.
  • learned how to conduct professional interviews and edits
  • created own documentary

Study Abroad Program

  • Completed the theater progam in London, England
  • traveled and study throughout London to study Shakespeare plays

Timeline

Baby Registry Consultant

Buy Buy Baby
01.2011 - 12.2012

3rd Grade Elementary Teacher

Granite School District
06.2008 - 07.2010

Customer Sales and Service Expert

Nordstrom
07.1998 - 07.2005

Broadcast Communication

University of Utah
Natalie Waddoups