Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Whitehead

Palestine

Summary

Recent graduate with foundational knowledge in Medical Laboratory, with hands-on experience gained through an academic program and clinicals. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

9
9
years of professional experience
1
1
Certification

Work History

ER Registration Clerk

Palestine Regional Medical Center
07.2021 - Current
  • Managed multiple responsibilities simultaneously while maintaining keen attention to detail in a fast-paced emergency room setting.
  • Assisted in the training of new ER Registration Clerks by sharing best practices, offering guidance on hospital procedures, and serving as a role model for exceptional customer service.
  • Ensured seamless communication between patients and medical personnel through expert handling of telephone inquiries and routing calls as necessary.

Administrative Assistant to the Director

Sylvan Learning Center
03.2021 - 07.2021
  • Monitored supervisor's work calendar and scheduled appointments,and meetings.
  • Managed client relationships on behalf of the director by promptly addressing inquiries, resolving issues, and maintaining open lines of communication for long-term satisfaction.
  • Monitored student success by tracking progress, maintaining clear documentation, and reporting updates to the director.

Substitute Teacher

Eagle Mountain Saginaw ISD
10.2020 - 06.2021
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Team Member

Whataburger
12.2018 - 10.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Assisted with training new BOH staff members on established processes and goals.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.

Sales Associate

Home Depot
07.2018 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Customer Service Representative

Saginaw Aquatic Center
05.2016 - 08.2018
  • Responded to customer requests for products, services, and company information.
  • Assisted in setting up and breaking down equipment for special events held at the pool area.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.

Education

Associate of Applied Science - Medical Laboratory Technology

Tyler Junior College
Tyler, TX
05-2025

No Degree - Engineering And Biomedical Sciences

Texas A&M University
College Station, TX

Associate of Arts -

Tarrant County College
Fort Worth, TX
08-2021

High School Diploma -

Chisholm Trail High School
Saginaw, TX
05-2018

Skills

  • HIPAA compliance
  • Specimen collection
  • Microbiology techniques
  • Chemistry testing
  • Hematology analysis
  • Blood bank operations
  • Lab equipment maintenance
  • Phlebotomy techniques
  • Quality control procedures

Certification

  • BLS certified

Timeline

ER Registration Clerk

Palestine Regional Medical Center
07.2021 - Current

Administrative Assistant to the Director

Sylvan Learning Center
03.2021 - 07.2021

Substitute Teacher

Eagle Mountain Saginaw ISD
10.2020 - 06.2021

Team Member

Whataburger
12.2018 - 10.2020

Sales Associate

Home Depot
07.2018 - 10.2018

Customer Service Representative

Saginaw Aquatic Center
05.2016 - 08.2018

Associate of Applied Science - Medical Laboratory Technology

Tyler Junior College

No Degree - Engineering And Biomedical Sciences

Texas A&M University

Associate of Arts -

Tarrant County College

High School Diploma -

Chisholm Trail High School

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