Summary
Overview
Work History
Education
Skills
References
Timeline
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Natalie Wildman

Azle,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Tasker

Ulta Salon and Cosmetics
Weatherford, TX
09.2023 - Current
  • Provided exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving problems.
  • Organized tools, equipment, and supplies needed for each task in order to ensure efficient use of resources during job performance.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.

Hostel Receptionist

Tuscany Italian Ristorante
Azle, TX
05.2019 - 06.2024
  • Greeted customers and provided menus.
  • Assisted in taking customer orders and providing recommendations.
  • Delivered food to tables in a timely manner.
  • Provided quality customer service with a friendly attitude.
  • Processed payments accurately and efficiently using POS system.
  • Performed opening side work duties including setting up dining area for guests arrival.

Customer Service Specialist

Lowe's
Fort Worth, TX
12.2021 - 06.2023
  • Answered incoming customer inquiries regarding product and service information.
  • Provided assistance to customers in navigating website, placing orders, and resolving complaints.
  • Responded to customer emails with accurate product and service information.
  • Maintained a high level of professionalism while interacting with customers via phone or email.
  • Processed returns, refunds, exchanges according to company policies and procedures.

Education

High School Diploma -

Springtown High School
Springtown, TX
05-2021

Skills

  • Complaint resolution
  • Data Entry
  • Administrative Support
  • Problem Resolution
  • Problem-solving abilities
  • Computer Proficiency
  • Multi-Task Management

References

References available upon request.

Timeline

Tasker

Ulta Salon and Cosmetics
09.2023 - Current

Customer Service Specialist

Lowe's
12.2021 - 06.2023

Hostel Receptionist

Tuscany Italian Ristorante
05.2019 - 06.2024

High School Diploma -

Springtown High School
Natalie Wildman