Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Tasker
Ulta Salon and Cosmetics
Weatherford, TX
09.2023 - Current
Provided exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving problems.
Organized tools, equipment, and supplies needed for each task in order to ensure efficient use of resources during job performance.
Developed strong relationships with customers by providing personalized assistance and support.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered inbound calls, chats and emails to facilitate customer service.
Hostel Receptionist
Tuscany Italian Ristorante
Azle, TX
05.2019 - 06.2024
Greeted customers and provided menus.
Assisted in taking customer orders and providing recommendations.
Delivered food to tables in a timely manner.
Provided quality customer service with a friendly attitude.
Processed payments accurately and efficiently using POS system.
Performed opening side work duties including setting up dining area for guests arrival.
Customer Service Specialist
Lowe's
Fort Worth, TX
12.2021 - 06.2023
Answered incoming customer inquiries regarding product and service information.
Provided assistance to customers in navigating website, placing orders, and resolving complaints.
Responded to customer emails with accurate product and service information.
Maintained a high level of professionalism while interacting with customers via phone or email.
Processed returns, refunds, exchanges according to company policies and procedures.