Natalie Witty
728 W Maple Ave, Apt B, Merchantville
Summary
Dynamic server with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest satisfaction through personalized service and effective complaint resolution. Expertise in cash handling and maintaining cleanliness standards, contributing to a positive dining experience and repeat business.
Overview
2
2
years of professional experience
Work History
Sever
Nifty Fifty's
Turnersville, NJ
09.2025 - 12.2025
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in training new staff on menu items and standard operating procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer complaints diplomatically, ensuring satisfaction and repeat business.
- Adapted to fast-paced environment while maintaining high standards of service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Outback Steakhouse Stuart FL
Stuart, FL
12.2024 - 04.2025
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on menu items and service procedures.
- Processed customer orders accurately using point-of-sale system to streamline transactions.
- Managed multiple tables efficiently during peak hours, ensuring high service quality.
- Handled cash and credit transactions securely while maintaining accurate financial records.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Applebees
Hendersonville, NC
04.2024 - 07.2024
Server
Outback Steakhouse Hendersonville NC
Hendersonville, NC
09.2023 - 03.2024
- Recommended menu items based on customer preferences, increasing guest satisfaction.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Innovative High School
Hendersonville, NC2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Table bussing
- Suggestive selling
Timeline
Sever
Nifty Fifty's
09.2025 - 12.2025
Server
Outback Steakhouse Stuart FL
12.2024 - 04.2025
Server
Applebees
04.2024 - 07.2024
Server
Outback Steakhouse Hendersonville NC
09.2023 - 03.2024
High School Diploma -
Innovative High School