Natalie Wolff
Meridian ,ID
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
7
7
years of professional experience
Work History
Account Manager
Pro Response Restoration
08.2018 - 06.2019
- Increased client satisfaction by building strong relationships and addressing their needs.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Assisted in collections and bill pay from customers and insurance providers
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Certified Dental Assistant
Family and Cosmetic Dentistry
10.2012 - 04.2016
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists evaluations.
- Manage inventory of dental supplies and reorder as necessary to ensure smooth practice operations.
- Utilize Dentrix software to manage patient records, schedule and confirm appointments, and track treatment plans.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
Education
Certificate -
Assist To Succeed
Rexburg, ID08.2009
High School Diploma -
Madison High School
Rexburg, ID06.2007
Skills
- Customer Service
- Client Relations
- Familiar with Dentrix
- Ability to adapt quickly to new technologies in the industry
- Strong knowledge of dental procedures and terminology
- Excellent communication and interpersonal skills
- Organized and works well with management teams
- Attention to Detail
Timeline
Account Manager
Pro Response Restoration
08.2018 - 06.2019
Certified Dental Assistant
Family and Cosmetic Dentistry
10.2012 - 04.2016
Certificate -
Assist To Succeed
High School Diploma -
Madison High School
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