Natalie Yepez
Honolulu
Overview
8
8
years of professional experience
Work History
Probation Officer
Hawaii State Judiciary
12.2023 - Current
- Conducted comprehensive assessments of probationers to evaluate compliance with court mandates.
- Developed individualized case plans to support rehabilitation and reduce recidivism rates.
- Monitored probationer progress through regular check-ins and documentation of behavioral changes.
- Collaborated with community resources to facilitate access to treatment programs and services.
Judicial Clerk
Hawaii State Judiciary
06.2023 - 12.2023
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Resolved customer inquiries via phone, email, and chat to enhance satisfaction.
- Provided timely responses to public records requests while protecting sensitive information as required by law.
Security Officer
Hard Rock Casino
07.2020 - 06.2023
- Conducted routine patrols, ensuring safety of guests and property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Enforced casino policies and procedures for guest behavior and safety compliance.
Sales Associate
Foot Locker
10.2017 - 05.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and effective replenishment processes.
- Implemented visual merchandising strategies to maximize product visibility and customer engagement.
Education
Bachelor of Science - Criminal Justice
Hawaii Pacific University
Honolulu, HI05.2019
Skills
- Customer service
- Time management
- Teamwork and collaboration
Timeline
Probation Officer
Hawaii State Judiciary
12.2023 - Current
Judicial Clerk
Hawaii State Judiciary
06.2023 - 12.2023
Security Officer
Hard Rock Casino
07.2020 - 06.2023
Sales Associate
Foot Locker
10.2017 - 05.2019
Bachelor of Science - Criminal Justice
Hawaii Pacific University