NATALIIA KUCHAI
LOS ANGELES,CA
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
10
10
years of professional experience
Work History
General Manager
Seoul Food KBBQ LLC
10.2023 - 09.2024
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Hired and trained both permanent and temporary staff members.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Handled catering scheduling, ordered food and planned events.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
Sales Representative
Flowmon Networks
09.2019 - 05.2021
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
WEB ANALYST
WEBROOT INC
10.2015 - 10.2018
- Provided customer support, responded to customer queries via email and in Salesforce in relation to URL and IP classifications; made informed decisions based on contextual web information
- Performed content analysis and classification of over 200 websites/IP addresses per day in a variety of languages; fed and edited content databases, identified miscategorized websites and corrected false positives
- Provided administrative support to sales team, collected and analyzed data for product proposals and aligned requirements
RESEARCH ASSOCIATE
COSTAR GROUP
02.2015 - 10.2015
- Worked on the launch of Apartments.com
- Compiled and verified data from across the country to proactively track ownership, availability, sale, and lease of commercial properties
- Conducted 50+ telephone interviews per day of a portfolio of companies, to ensure they are accurately reflected in the CoStar database
Education
MBA - INFORMATION BUSINESS MANAGEMENT
DEVRY UNIVERSITY
01.2012
BACHELOR OF ARTS - LINGUISTICS
KYIV NATIONAL LINGUISTIC UNIVERSITY
01.2005
Skills
- Operations management
- Customer relations
- Relationship building
- Employee scheduling
- Team training and development
- Salesforce
- Business Development
- Project management
- Workflow planning
Websites
Timeline
General Manager
Seoul Food KBBQ LLC
10.2023 - 09.2024
Sales Representative
Flowmon Networks
09.2019 - 05.2021
WEB ANALYST
WEBROOT INC
10.2015 - 10.2018
RESEARCH ASSOCIATE
COSTAR GROUP
02.2015 - 10.2015
BACHELOR OF ARTS - LINGUISTICS
KYIV NATIONAL LINGUISTIC UNIVERSITY
MBA - INFORMATION BUSINESS MANAGEMENT
DEVRY UNIVERSITY
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