Natalise Santelli
Atlanta,GA
Summary
Dynamic CEO Bartender with a proven record of enhancing client satisfaction through creative mixology and strategic planning. Expertise in developing drink menus and cultivating partnerships to drive revenue growth and client engagement.
Overview
10
10
years of professional experience
Work History
CEO Bartender
Myxx Dolls Bartending Services
05.2019 - Current
- Led strategic planning and execution of service offerings, enhancing client satisfaction and market reach.
- Oversaw operational management, ensuring seamless coordination of events and staff deployment.
- Developed training programs for bartending staff, improving service quality and efficiency across teams.
- Cultivated partnerships with local businesses to expand service opportunities and revenue streams.
- Crafted and served diverse cocktails, enhancing customer experience and satisfaction.
Head Bartender
Caribbean Community Events
01.2016 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Developed and implemented seasonal drink menus, attracting repeat clientele.
- Handled cash transactions efficiently, ensuring accurate daily reconciliations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender Shift Manager
592 Lounge and Restaurant
01.2021 - 09.2025
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored new bartenders on cocktail preparation and customer service standards.
- Developed innovative drink menus based on seasonal ingredients and customer preferences.
- Managed inventory levels, optimizing stock to reduce waste and ensure product availability.
- Fostered positive relationships with patrons, promoting a welcoming atmosphere in the bar.
- Served high customer volumes during special events, nights, and weekends.
Bartender
GOAT Lounge
11.2022 - 08.2023
- Crafted and served diverse cocktails, enhancing customer experience and satisfaction.
- Managed bar inventory, ensuring optimal stock levels and reducing waste.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Collaborated with kitchen staff to create pairings for food specials, boosting sales.
- Maintained cleanliness and organization of bar area, adhering to health regulations.
Education
Master of Arts - Educational Leadership And Management
Mercer University
Macon, GA08-2026
Master of Arts - Education
Relay Graduate School of Education
Atlanta05-2021
Bachelor of Arts - English
Clayton State University
Morrow05-2019
Skills
- Outgoing personality
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Clear and effective communication
- Patience and tolerance
- Customer service expertise
Affiliations
Alpha Kappa Alpha Sorority, Inc.
Languages
Haitian-Creole
Native or Bilingual
Timeline
Bartender
GOAT Lounge
11.2022 - 08.2023
Bartender Shift Manager
592 Lounge and Restaurant
01.2021 - 09.2025
CEO Bartender
Myxx Dolls Bartending Services
05.2019 - Current
Head Bartender
Caribbean Community Events
01.2016 - Current
Master of Arts - Educational Leadership And Management
Mercer University
Master of Arts - Education
Relay Graduate School of Education
Bachelor of Arts - English
Clayton State University