Summary
Overview
Work History
Education
Skills
Leadership Experience
Languages
Timeline
Generic

NATALY AZCATL

Brooklyn

Summary

Dynamic hospitality professional currently working in a private restaurant at JPMorgan Chase headquarters, excelling in customer service and inventory management. Proven ability to lead teams and coordinate events, ensuring exceptional guest experiences. Skilled in beverage knowledge and communication, consistently enhancing service quality and operational efficiency in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Bartender

JPMorgan Chase
Manhattan
09.2025 - Current
  • Performing opening and closing duties, including managing inventory levels as needed to meet demand efficiently.
  • Providing exceptional customer service in a fast-paced environment to enhance guest experience.
  • Recommending food and drinks to patrons based on preference, pairings, and special promotions.

Event Server/ Bartender/Team Captain

Catering; Restaurant Associates
Manhattan
09.2022 - 09.2025
  • Set up and arranged dining areas for events and functions all around the city.
  • Set up and maintained bar stations during events, ensuring cleanliness and organization, as well as preparing and serving a variety of cocktails and beverages to customers.
  • Coordinated logistics and inventory management for diverse catering operations.
  • Provided guidance and support to ensure that all team members were working together efficiently.

Cashier/ Sales Floor Associate

Trader Joe’s
Brooklyn
01.2022 - 09.2025
  • Processed customer transactions efficiently and accurately at a busy retail environment.
  • Collaborated with team members to restock shelves and replenish merchandise as needed.
  • Provided friendly service that fostered positive relationships with returning customers.

Lead Barista

Duane Park Patisserie
Manhattan
08.2021 - 12.2021
  • Prepared and served high-quality coffee beverages and pastries to customers.
  • Packed-out orders for new and returning customers, in-store, or for delivery.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.

Education

Bachelor's Degree - Hospitality Management

New York City College of Technology
Brooklyn, NY
05-2025

Certification - Beverage Service And Mixology

American Bartending School
Manhattan, NY
09-2019

Skills

  • Customer service
  • Beverage/Food knowledge
  • Communication skills
  • Inventory management
  • Team leadership
  • Event coordination

Leadership Experience

Toastmasters Program; An 8-week series of public speaking workshops and communicating with others to be able to speak in front of more people with confidence.

Languages

Spanish
Professional

Timeline

Bartender

JPMorgan Chase
09.2025 - Current

Event Server/ Bartender/Team Captain

Catering; Restaurant Associates
09.2022 - 09.2025

Cashier/ Sales Floor Associate

Trader Joe’s
01.2022 - 09.2025

Lead Barista

Duane Park Patisserie
08.2021 - 12.2021

Bachelor's Degree - Hospitality Management

New York City College of Technology

Certification - Beverage Service And Mixology

American Bartending School
NATALY AZCATL