NATALY CARABANTES GUZMAN
The Dalles,USA
Summary
Exceptional customer service skills with great attention to detail. Professional and passionate with great interpersonal skills. Thrive in a fast-paced environment with effective multi-tasking abilities. Reliable & dedicated leader, with proven ability to react quickly under pressure with Safety as a number one priority.
Overview
2
2
years of professional experience
Work History
Flight attendant
Republic airways
The Dalles, PA
02.2026 - Current
- Provided exceptional customer service to ensure passenger satisfaction and comfort.
- Conducted pre-flight safety checks and ensured compliance with regulations.
- Assisted passengers with boarding procedures and luggage storage.
- Responded to in-flight emergencies and performed first aid when necessary.
- Collaborated with crew members to maintain smooth flight operations.
Customer Service Representative
U-Haul
The Dalles, OR
04.2025 - 01.2026
- Provide exceptional customer service and professional and friendly assistance
- Explain rental options, pricing and equipment availability
- Help customers select appropriate trucks, trailers and moving supplies for their needs
- Perform necessary inspections and repairs on the vehicles and storage units
- Translated for our Spanish-speaking customers
- Proudly and professionally represent the U-Haul brand
Barista
Dutch Bros
The Dalles, OR
03.2025 - 01.2026
- Greet all customers with high energy and a positive friendly attitude
- Provide exceptional customer service and a warm smile
- Prepared and served a wide variety of hot and cold beverages, including espresso-based drinks, lattes and energy drinks and small food snacks
- Take accurate drink orders and accommodate special requests
- Provide menu recommendations and anticipate guest's needs
- Communicate and work productively in tight shared workspaces with other baristas
- Accurately operate POS system and process card and cash transactions
- Resolve customer concerns quickly and professionally
- Maintain a clean and safe work environment
- Follow strict food safety, sanitation, and health department guidelines
Ski Lift Attendant
Mount Hood Meadows
Mt. Hood, OR
10.2024 - 02.2025
- Greet and assist guests in a friendly and professional manner
- Provide clear directions, trail information and resort guidelines
- Monitor lift loading and unloading zones to ensure safe skier and snowboarder boarding
- Enforce and comply with resort safety rules and lift procedures
- Respond quickly to emergency situations and report any incidents
- Conduct daily safety inspections of lift areas and gates
- Assist beginners, children and individuals with disabilities with extra care
Education
Certificate of Completion -
Flight Attendant Prep Academy
High School Diploma -
The Dalles High School
Skills
- Exceptional Verbal and Written Communication Skills
- Exceptional Relationship Building/Interpersonal Skills
- Ability to work in a Fast Paced, High-Volume Environment
- Working with a Team
- Making Crucial and Important Decisions
- Self-motivated Individual with Leadership Abilities
- Energetic
- Optimistic
- Exceptional at Customer Service
- Reliable
- Responsible
- Dependable
Professional References
- Lia Volpe, Flight Attendant Prep Academy, (480) 599-1123
- Christina Kronenbitter, Mesa Airlines Flight Attendant, (480) 242-8941
- Paul Richardson, Manager U-Haul, (541) 965-0538
- Dominic Brisson, Mesa Airlines Flight Attendant, (909) 709-1938
Accolades And Achievements
- Graduated from Flight Attendant Prep Academy-2026
- Proficiency in Airport Codes, Military Times and Airline Terminology
- 3+ Years of Customer Service
- CPR and First Aid Trained
- Passed honors classes in physics, chemistry, and English
- Youth Soccer Volunteer- 50+ hours
- Food Handlers Card
- Bi-Lingual in English and Spanish
Timeline
Flight attendant
Republic airways
02.2026 - Current
Customer Service Representative
U-Haul
04.2025 - 01.2026
Barista
Dutch Bros
03.2025 - 01.2026
Ski Lift Attendant
Mount Hood Meadows
10.2024 - 02.2025
Certificate of Completion -
Flight Attendant Prep Academy
High School Diploma -
The Dalles High School