Nataly Guajardo
McAllen,TX
Summary
Organized individual that’s focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.Experienced in fast-paced environments andadaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pas coordinator
Legacy Home Health Agency
McAllen, TX
08.2025 - Current
- Maintained accurate electronic health records in compliance with regulations
- Built strong relationships and resolved customer concerns promptly
- Oversaw home healthcare operations and coordinated care plans
- Facilitated effective communication among healthcare teams
- Trained new staff and managed high call volumes
- Maintained detailed documentation and assisted with scheduling
Social Emotional Learning Specialist
AmeriCorps NCCC
McAllen
10.2022 - 08.2025
- supports students’ emotional well-being and interpersonal skills by teaching and reinforcing abilities like self-awareness, self-management, empathy, relationship skills, and responsible decision-making. They often work with students, teachers, and families to create supportive learning environments, address behavioral or emotional challenges, and promote positive school culture and mental health.
Cosmetology Student
STC
McAllen, TX
03.2024 - 12.2024
- Participated in continuing education classes to stay up-to-date on trends.
- Maintained a clean and organized work area to ensure safety standards were met.
- Bleached, dyed or tinted hair using applicator or brush.
Education
Associate of Arts - Cosmetology
South Texas College
McAllen, TX12-2024
Skills
Ñ
- Customer relationship management
- Conflict resolution
- Time management
- Strategic partnerships
- Adaptability and flexibility
- Fundraising coordination
Affiliations
• Delta Zeta member (2022-2024 )
• Fundraising for the Boys& Girls Club of McAllen
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- Cosmetology license
- Trained for keratin treatments
- Completed multiple courses involving various skin care lines.
- BLS certification
- AED certification
- CPR certification
Timeline
Pas coordinator
Legacy Home Health Agency
08.2025 - Current
Cosmetology Student
STC
03.2024 - 12.2024
Social Emotional Learning Specialist
AmeriCorps NCCC
10.2022 - 08.2025
Associate of Arts - Cosmetology
South Texas College