Nataly Manzanero
Redwood City,CA
Summary
Outgoing server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
Server
Applebee's Neighborhood Grill & Bar
Redwood City And San Jose , CA
03.2021 - 05.2022
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Cashier and Costumer Service
Kohls Department Store
Redwood City , CA
08.2019 - 01.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
McDonald's Fast Food Restaurant
Redwood City , CA
08.2018 - 01.2019
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed cash, card and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
Associate of Arts - Biology
San Jose State University
San Jose, CA12.2025
Skills
- Customer Service and Rapport
- High-Volume Dining
- High-Energy and Stamina
- Dining Room Cleaning and Upkeep
- Cool Under Pressure
- Order Accuracy and Delivery
- Warm and Friendly
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Applebee's Neighborhood Grill & Bar
03.2021 - 05.2022
Cashier and Costumer Service
Kohls Department Store
08.2019 - 01.2020
Cashier
McDonald's Fast Food Restaurant
08.2018 - 01.2019
Associate of Arts - Biology
San Jose State University
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