Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Natalya Schoultz

Summary

Customer-oriented General Manager with years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented, consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

Smoke AZ 2
09.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Formulated policies and procedures to streamline operations.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Team Lead

Two Maids And A Mop
06.2021 - 10.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Adhered to professional house cleaning checklist.

Cashier

Rouses Market
12.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

CNA

Oak Park Village
08.2019 - 02.2020
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Created tasks for REM patients to perform to enhance mobility and mental stimulation

Education

High School Diploma -

Lakeshore Highschool
Lacombe, LA
04.2021

Skills

  • Operations Management
  • Training and coaching
  • Staff Management
  • Inventory Control
  • Employee Scheduling
  • Vendor relationships
  • Customer Service
  • Residential and Commercial Cleaning
  • Microsoft
  • Invoice Processing
  • Leading

Certification

  • Chemical Use License - 2021- Current
  • CPR Certification - 2020- Current

Languages

English
Native or Bilingual
Russian
Limited Working

Timeline

General Manager

Smoke AZ 2
09.2022 - Current

Team Lead

Two Maids And A Mop
06.2021 - 10.2022

Cashier

Rouses Market
12.2020 - 06.2021

CNA

Oak Park Village
08.2019 - 02.2020

High School Diploma -

Lakeshore Highschool

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Natalya Schoultz