Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Porter
Biggers Mitsubishi
09.2023 - 12.2023
Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
Improved dealership appearance by maintaining clean and organized car displays.
Crew Member
Chipotle Grill
12.2021 - 07.2023
Improved customer satisfaction by providing friendly and efficient service at the register.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Contributed to increased sales by upselling menu items and promoting special offers.
Pet Pro
Pet Suites
09.2022 - 02.2023
Enhanced brand reputation by developing and implementing strategic public relations campaigns.
Secured positive media coverage for the organization, pitching stories to journalists and editors.
Managed crisis communications effectively, mitigating potential damage to the company''s image.
Increased brand awareness with targeted PR initiatives, collaborating with marketing teams for cohesive messaging.
Enhanced client satisfaction by providing personalized and attentive care to their pets.
Developed strong relationships with clients, leading to numerous referrals and repeat business.
Education
Harry D Jacobs Highschool
Algonquin, IL
05.2023
Skills
Customer Service
Dusting Furniture
OSHA Regulations
Equipment Repairs
Facility Cleaning
Inventory Maintenance
Worksite Safety
Work Orders
Facility Opening and Closing
General Labor
Languages
Spanish
Native or Bilingual
Timeline
Porter
Biggers Mitsubishi
09.2023 - 12.2023
Pet Pro
Pet Suites
09.2022 - 02.2023
Crew Member
Chipotle Grill
12.2021 - 07.2023
Harry D Jacobs Highschool
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