Dynamic Sr. Lead Flight Attendant with extensive experience at Delta Airlines, specializing in emergency situations management and exceptional communication. Proven track record in enhancing passenger safety and comfort, adept at training and leading teams with a focus on adherence to safety protocols. Skilled in interpersonal communications and emergency care, consistently ensuring a high level of service and safety.
Maintained a Safe and comfortable environment for passengers by enforcing safety regulations and procedures. Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff. Coordinated with pilots to relay crucial information regarding flight status delays or emergencies. Conducted pre-flight briefings for crew members ensuring proper understanding of safety protocols and expectations.