Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Natasha Behrmann

Salt Lake City,UT

Summary

Talented server bringing skills in order management, payment processing and upselling. Stays current on menu items and consistently offers targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Server

Chilis's Bar And Grill
09.2023 - 05.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently attending to tables.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Customer Service Associate

Hot Topic
09.2021 - 12.2022
  • Resolved concerns with products or services to help with retention and drive sales.
  • Informed customers about special promotions and provided detailed information for various products.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Increased revenue by cross-selling and upselling products and services.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Field Conservation Intern

Hogle Zoo
05.2023 - 08.2023
  • Conducted many high-elevation surveys collecting data on Boreal toad populations.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Learned new data collection methods.
  • Lead volunteer groups.
  • Prepared project presentations and reports.

Park Ranger Aide

Department Of Natural Resources
05.2022 - 08.2022
  • Checked for appropriate paperwork from each boater entering the Marina ensuring they are clean of invasive Quagga Mussels from Lake Powell or Lake Mead.
  • Assisted in decontamination of boats infected with Quagga Mussels before entering the Marina.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
  • Informed visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.

Head Swim Coach

City Of Galt
05.2021 - 08.2021
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Took notes on strengths and weaknesses of each child in class to track progress.
  • Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
  • Lead all swim meet events

Parks and Rec Worker

City Of Galt
11.2018 - 03.2020
  • Earned reputation for good attendance and hard work.
  • Performed site evaluations, and customer surveys.
  • Handled all delegated tasks, including filling out incident reports and reporting the condition of which my site was left in.
  • Scored and kept track of statistics for basketball games of various ages.
  • Instructed first graders the basics of basketball along with a head instructor.
  • Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.

Education

Bachelor of Science - Wildlife Ecology And Management

Utah State University
Logan, UT
05.2025

High School Diploma -

Liberty Ranch High School
Galt, CA
05.2020

Skills

  • Receiving policies and procedures
  • Team collaboration
  • Problem resolution
  • Customer service
  • Multitasking
  • Timely
  • Upbeat and Positive Personality

Accomplishments

  • Competitive swimmer for 13 years
  • Swim team captain senior year
  • NHS honors recognition
  • Leadership honors recognition
  • Sports honors recognition
  • High 4.0 GPA recognition
  • Won several art competitions for the City of Galt
  • Humanitarian work in Thailand summer of 2019
  • Environmental Stewardship study in Africa 2024

Timeline

Server

Chilis's Bar And Grill
09.2023 - 05.2024

Field Conservation Intern

Hogle Zoo
05.2023 - 08.2023

Park Ranger Aide

Department Of Natural Resources
05.2022 - 08.2022

Customer Service Associate

Hot Topic
09.2021 - 12.2022

Head Swim Coach

City Of Galt
05.2021 - 08.2021

Parks and Rec Worker

City Of Galt
11.2018 - 03.2020

Bachelor of Science - Wildlife Ecology And Management

Utah State University

High School Diploma -

Liberty Ranch High School

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Natasha Behrmann