Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATASHA BOATENG

Alexandria

Summary

Dynamic professional with a strong background in customer service and engineering. Proven expertise in CAD and electrical design, complemented by exceptional communication skills. Recognized for resolving customer issues efficiently and contributing to successful project outcomes through collaboration and quality assurance testing. Committed to delivering innovative solutions and learning in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Lowes Home Improvment
10.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional service, resolving customer inquiries and complaints promptly.
  • Maintained accurate cash drawer balance through diligent cash handling practices.
  • Assisted in training new cashiers on operational procedures and service standards.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Engineering Technologist

Pike Engineering
11.2023 - 04.2024
  • Assisted in developing engineering solutions for various projects.
  • Collaborated with team members to troubleshoot technical issues.
  • Utilized CAD software to create technical drawings and specifications.
  • Supported project documentation and maintained accurate records.

Electrical Design Engineer

AEP
04.2022 - 04.2023
  • Designed electrical schematics using AutoCAD and SolidWorks for diverse projects.
  • Collaborated with cross-functional teams to ensure compliance with industry standards.
  • Assisted in the development of detailed specifications for electrical components.
  • Conducted testing and validation of electrical designs, ensuring functionality and reliability.

Education

Bachelor of Science - Mechanical Engineering Technology

Virginia State University
Petersburg, VA
05-2021

Skills

  • Customer service
  • Patience and composure
  • Power distribution systems
  • Quality assurance testing
  • Energy management systems
  • Analog and digital electronics
  • CAD expert
  • Proficient in SolidWorks
  • Microsoft office suite proficiency
  • Stakeholder communication, Excellent communication skills

Timeline

Customer Service Cashier

Lowes Home Improvment
10.2024 - Current

Engineering Technologist

Pike Engineering
11.2023 - 04.2024

Electrical Design Engineer

AEP
04.2022 - 04.2023

Bachelor of Science - Mechanical Engineering Technology

Virginia State University

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