Natasha Canada
Des Moines
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Store Manager
Git N Go
Des Moines
05.2025 - Current
- Managed daily store operations, enhancing customer satisfaction and facilitating seamless shopping experiences.
- Supervised staff, fostering an environment of high customer service standards and team cohesion.
- Implemented inventory management practices to optimize stock levels.
- Collaborated with team members to design and implement effective merchandising displays that attracted customer attention.
Customer Service Representative
Identogo
DesMoines
03.2018 - 05.2025
- Coordinated appointment scheduling for fingerprinting services, ensuring customer convenience.
- Educated clients on identification services and procedures, enhancing their understanding and satisfaction.
- Handled customer inquiries via phone, email, and in-person, delivering timely and accurate responses.
Education
Natasha Canada
DesMoines, IASkills
- Inventory management
- Staff supervision
- Visual merchandising
- Customer engagement
- Customer service
- Team collaboration
Certification
Alcohol, tobacco training, and mandatory reporter
Timeline
Store Manager
Git N Go
05.2025 - Current
Customer Service Representative
Identogo
03.2018 - 05.2025
Natasha Canada