Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Natasha Cardona

Westminster,CO

Summary

Motivated college student committed to contributing to business success and enhancing workplace skills. Through experience in food service, I am skilled in multitasking, working with a team, and problem solving. Although I have never had an official leadership role, I have worked closely with leadership to assist in effective work flow and have been trained in many management tasks, proving responsibility and dependability.

Overview

4
4
years of professional experience

Work History

Restaurant Team Member

Potbelly's Sandwich Shop
03.2023 - 10.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Monitored food quality and freshness throughout day.
  • Trained 8+ new employees by demonstrating tasks and coaching during daily activities.
  • Performed opening and closing duties as needed, ensuring restaurant was prepared for efficient operation each day.
  • Assisted in running shifts to ensure efficiency and accuracy throughout day

Restaurant Hostess

Macaroni Grill
08.2023 - 09.2023
  • Maintained organized waitlist and reservation list for busy times, ensuring efficient seating of guests with accurate accommodations.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Collaborated with 3-7 servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Assisted in maintaining clean and inviting environment by clearing tables and setting up for next guests.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.

Team Member

Birdcall
11.2021 - 03.2023
  • Led entire shifts consisting of 4+ people to facilitate effective work flow and ensure high quality product
  • Trained 12+ new employees on 6+ tasks by demonstrating tasks and coaching during daily activities.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create welcoming atmosphere for all parties involved.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately and efficiently and balanced cash drawers.

Crew Team Member

Jersey Mike's Subs
08.2020 - 06.2021
  • Demonstrated strong multitasking abilities by balancing order duties while addressing customer inquiries or concerns simultaneously.
  • Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
  • Trained 10+ employees by demonstrating tasks and coaching during daily activities.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.
  • Demonstrated versatility by cross-training in 6 stations, allowing for increased flexibility during busy periods.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.

Restaurant Hostess

Hunan Dynasty Restaurant
08.2019 - 10.2019
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns while managing approximately 20-30 incoming calls per shift.
  • Collaborated with 2-6 servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Assisted in maintaining clean and inviting restaurant environment by clearing tables and setting up for next guests.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining calm demeanor.

Education

Bachelor of Science - Finance

University of Colorado At Boulder
Boulder, CO
05.2025

High School Diploma -

Chatfield High School
Littleton, CO
05.2021

Skills

  • Multitasking
  • Proficient in Excel
  • Decision Making
  • Problem Solving
  • Strong Teamwork
  • Conflict Resolution
  • Food Safety Measures
  • Guest Experiences
  • Cash Handling Expertise
  • Customer Service Orientation
  • Cross-Training

Hobbies and Interests

In my free time, I like to go workout and do yoga, paint, do puzzles, and hang out with friends. I am also currently trying to learn how to play the guitar and learn American Sign Language. 

Timeline

Restaurant Hostess

Macaroni Grill
08.2023 - 09.2023

Restaurant Team Member

Potbelly's Sandwich Shop
03.2023 - 10.2023

Team Member

Birdcall
11.2021 - 03.2023

Crew Team Member

Jersey Mike's Subs
08.2020 - 06.2021

Restaurant Hostess

Hunan Dynasty Restaurant
08.2019 - 10.2019

Bachelor of Science - Finance

University of Colorado At Boulder

High School Diploma -

Chatfield High School

Similar Profiles

CREATE PROFILE
Natasha Cardona