Morgan Solomon
DeLand
Summary
Strength in customer service and satisfaction as well as an ability to work well under pressure. Efficient in problem solving and working in a high volume environment. Recognized for strong teamwork and high-quality service.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Angelina's Pizzeria & Restaurant
DeLand
02.2022 - Current
- Oversaw the dining room to greet customers and seat them accordingly.
- Assisted servers with bringing customers their drinks, running food to their tables and cleaning the table once customers left.
- Assisted the expo window assuring that customers received their takeout food quickly and correctly. As well as communicating with the back of house to get all food out in a timely manner.
- Assisted the cashiers by taking orders over the phone, online, and in person. Took cash and card payments as well as preparing food to health code standards.
- 2 years of experience as a line cook running an industrial grade oven safely and efficiently in a high stress environment.
- Specialized in customer service working to resolve/prevent issues and escalating to management when necessary. Exhibited an ability to work well under pressure and ensure all restaurant positions ran smoothly, assisting everywhere when needed.
Education
High School Diploma -
FLVS
DeLand, FL05.2022
Skills
- Customer service
- Order management
- Food safety compliance
- Line cooking
- Time management
- Team collaboration
- Problem solving
- Effective communication
- Adaptability under pressure
- Conflict resolution
- Attention to detail
- Task prioritization
- SERVSAFE certified
- Good Telephone Etiquette
- Decision-making
- Customer relations
- Friendly, positive attitude
- Multitasking
Timeline
Restaurant Team Member
Angelina's Pizzeria & Restaurant
02.2022 - Current
High School Diploma -
FLVS