Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Chriswell

Pocatello,ID

Summary

I am a dedicated employee interested in working with the public, looking for an opportunity to showcase my interpersonal skills as well as develop new ones. I enjoy providing trusted and lasting customer experiences.

Overview

15
15
years of professional experience

Work History

Peer Support Specialist

Cognitive Restructuring
Pocatello
02.2024 - Current

Operator

LA Semiconductor
Pocatello
12.2022 - 02.2024

Licensed Insurance CSR

Farmers Ins
04.2021 - 10.2022

Licensed Insurance CSR

Allstate
04.2017 - 04.2021

Medical Records

State Hospital South
03.2016 - 04.2017

Medical Transcriptionist

ISU Medical
10.2010 - 03.2016

Patient Coordinator

Sunsations MedSpa
05.2009 - 01.2011

Education

Certified Youth Support Provider - Mental Health

Mind And Body Counseling
Boise ID
06-2024

Certified Peer Support Specialist

Mind And Body Counseling
Boise, ID
01-2024

Certificate of Completion: Medical Transcription -

Idaho State University
Pocatello, ID

High School Diploma -

Marsh Valley High School
Arimo, ID

Skills

  • Computer Office skills
  • Microsoft Office/Word
  • Types 90 wpm
  • Personable and individualized customer service
  • Effective and patient billing explanation
  • Skilled in customer de-escalation and listening skills
  • Sales skills highlighting features, benefits, and product value
  • Teamwork focused and individually driven
  • Timely and accurate production in a busy work environment
  • Strict adherence to HIPAA and FERPA standards
  • Willingness to cross-train in other responsibilities
  • Communicates effectively with supervisors and peers
  • Maintains clean organized working environment
  • Relationship cultivation
  • Social activity planning
  • Boundary Setting
  • Positive environment facilitation
  • Motivational Interviewing
  • Resource Navigation
  • Communication abilities

Timeline

Peer Support Specialist

Cognitive Restructuring
02.2024 - Current

Operator

LA Semiconductor
12.2022 - 02.2024

Licensed Insurance CSR

Farmers Ins
04.2021 - 10.2022

Licensed Insurance CSR

Allstate
04.2017 - 04.2021

Medical Records

State Hospital South
03.2016 - 04.2017

Medical Transcriptionist

ISU Medical
10.2010 - 03.2016

Patient Coordinator

Sunsations MedSpa
05.2009 - 01.2011

Certified Youth Support Provider - Mental Health

Mind And Body Counseling

Certified Peer Support Specialist

Mind And Body Counseling

Certificate of Completion: Medical Transcription -

Idaho State University

High School Diploma -

Marsh Valley High School

Natasha Chriswell