Natasha Cox
Plymouth,WI
Summary
Motivated and results-driven professional with strong customer service expertise and excellent time management skills. Proven ability to perform effectively under pressure while meeting deadlines and maintaining high standards of quality. Demonstrates strong teamwork and collaboration skills, with the ability to work independently when needed. Recognized for natural leadership, initiative, and a dependable work ethic.
Overview
22
22
years of professional experience
Work History
Learning and Development Specialist
Johnsonville, LLC
2025.05 - Current
- Conducted comprehensive orientation sessions for new members to ensure smooth integration into the organization.
- Spearheaded new member onboarding processes to enhance integration and engagement.
- Monitored onboarding adherence to ensure compliance with organizational standards.
- Crafted detailed work instructions to enhance team efficiency and ensure consistency.
- Monitored and recorded training hours to ensure compliance with development programs.
- Facilitated comprehensive training sessions aimed at empowering trainers with effective teaching strategies.
- Coordinated certified trainer meetings to foster collaboration and knowledge sharing among trainers.
- Utilized experience in Redzone to optimize learning module functionality and user engagement.
- Diagnosed and resolved issues within Learning Management System (LMS) to ensure seamless user experience.
- Updated member files to ensure accessibility of relevant training materials.
- Developed and implemented training programs aligned with organizational goals.
Packaging Member
Johnsonville, LLC
2022.05 - 2025.05
- Executed all Good Manufacturing Practices (GMPs) and Standard Operating Procedures (SOPs) to ensure compliance and quality assurance.
- Executed cutting and packaging processes for high-quality sausage products.
- Performed cleaning and sanitizing tasks to support daily operations. Assisted in maintaining hygiene standards through regular cleaning and sanitizing. Executed routine cleaning and sanitizing procedures to uphold facility cleanliness.
- Cultivated a positive work environment through effective collaboration and support among team members.
Household Manager
N/A
2017.12 - 2022.05
- Coordinated schedules for family members, optimizing time management and daily activities.
- Developed protocols for household organization, enhancing efficiency in daily operations.
- Planned and executed events, managing logistics to ensure seamless execution and satisfaction.
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Scheduled appointments for medical, dental, and self-care needs.
- Managed financial matters for the household, including budgeting, bill payments, and expense tracking.
- Coordinated meals for all family members with focus on catering to dietary restrictions.
- Organized personal shopping endeavors for family members to save time while ensuring satisfaction with purchased items or services.
- Ensured a clean and healthy living environment through meticulous attention to detail in housekeeping duties.
Store Manager
ALDI
2007.08 - 2017.12
- Oversaw comprehensive store operations, ensuring efficient management of resources and staff.
- Facilitated hiring and training processes for up to 10 employees at once to ensure operational efficiency.
- Coordinated staff scheduling to enhance operational efficiency and meet business needs.
- Energized team to enhance productivity and foster collaboration.
- Executed product placement and maintained visual merchandising standards to optimize retail presentation.
- Formulated and administered store budget to optimize resource allocation and control expenses.
- Managed stocking of shelves on grocery floor, cooler, and freezer to ensure product availability.
- Accurately documented and submitted product orders for inventory management.
- Conducted thorough cleaning operations to ensure facility cleanliness and safety standards.
- Administered employee till management and ensured safe handling of funds.
- Facilitated front-end transactions by performing cashier responsibilities during peak hours.
- Oversaw administrative functions to streamline business operations. Coordinated team efforts to improve operational efficiency. Led initiatives to foster collaboration across departments.
Server/Waitress
Pizza Hut
2007.12 - 2008.12
- Processed customer orders efficiently. Assisted customers in selecting menu items. Communicated order details to kitchen staff.
- Facilitated dining experiences by serving food to patrons with attention to presentation and quality.
- Engaged with diners consistently to enhance overall dining experience.
- Facilitated payment processing through point-of-sale systems.
- Executed table bussing operations to maintain cleanliness and efficiency in dining areas.
- Ensured a hygienic environment to support food safety and customer satisfaction.
- Facilitated warm welcomes for arriving diners to foster a welcoming atmosphere.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
Cashier/Bakery Clerk
Piggly Wiggly-Valders
2004.09 - 2007.08
- Managed order processing within bakery department to ensure timely service.
- Operated cash register efficiently at front end to ensure smooth customer transactions.
- Oversaw preparation of diverse baked products such as bread, donuts, and rolls. Coordinated slicing and packaging of baked goods for distribution.
- Provided exceptional service to customers at deli case to enhance overall shopping experience.
- Conducted routine cleaning tasks to ensure facility cleanliness and uphold safety standards.
Education
High School -
Valders High School
Valders, WI06.2007
Skills
- Customer Service (10 years)
- Hospitality experience
- Assembly line operations
- Team leadership experience
- Retail operations management
- Learning curriculum development
Timeline
Learning and Development Specialist
Johnsonville, LLC
2025.05 - Current
Packaging Member
Johnsonville, LLC
2022.05 - 2025.05
Household Manager
N/A
2017.12 - 2022.05
Server/Waitress
Pizza Hut
2007.12 - 2008.12
Store Manager
ALDI
2007.08 - 2017.12
Cashier/Bakery Clerk
Piggly Wiggly-Valders
2004.09 - 2007.08
High School -
Valders High School