Summary
Overview
Work History
Education
Skills
Certification
Career Objective
References
Timeline
Generic

Natasha Cunningham

Summary

Go-getting Esthetics Student adept at greeting customers and suggesting appropriate therapies and treatments. Sound knowledge of all equipment. Skilled at performing consultations, both over the phone and in person.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lead Server

Mamas Pizza And Subs
03.2023 - Current
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

MANAGER/ SPA RECEPTIONIST

HALO SALT SPA
12.2021 - 03.2023
  • Served guest needs at busy spa facility, including scheduling and confirming 25+ appointments per day
  • Helped guests feel welcome and relaxed, offering immediate, positive support for all needs
  • Managed spa opening and closing tasks, keeping facility presentable and team ready for expected workloads
  • Informed customers about services, pricing and products offered by spa
  • Helped guests with individual needs, offering information and assistance with issues.

COMERCIAL / RESIDENTIAL CLEANER

CARR'S CLEAN SWEEP
05.2022 - 02.2023
  • Managed weekly and daily cleaning contracts at area homes and businesses
  • Maintained solid working relationships with clients and co-workers
  • Cleaned office areas to meet client standards and expectations.

OPTOMETRY TECHNICIAN

AMERICAS BEST
09.2021 - 05.2022
  • Assisted optometrist with conducting examinations, documenting findings and processing paperwork
  • Maintained team productivity by organizing charts, insurance forms and patient documentation
  • Prepared treatment rooms for patient examinations, keeping rooms neat and clean.

LEAD HOSTESS

THE ALLEY LIGHT
02.2021 - 12.2021
  • Coordinated reservations, preparing tables and achieving consistent on-time seating
  • Avoided customer delays by backing up servers during busy periods.

MANAGER

CAPITAL TREE SERVICE
10.2017 - 12.2020
  • Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions
  • Negotiate with customers regarding fees for landscaping and tree work
  • Answer inquiries from current or prospective customers regarding methods, materials, or price ranges.

ASSISTANT MANAGER

COUNTRY COOKIN
03.2015 - 08.2018
  • Worked with FOH and BOH staff to support superior service delivery
  • Oversaw day-to-day operations within budget by optimizing labor, product and service strategies
  • Conversed with guests informally to obtain feedback on overall customer satisfaction.

CONVENTION WORKER

ALL CONVENTION CLEANERS
08.2012 - 03.2015
  • Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
  • Assessed events overall success and submitted findings for future planning
  • Maintained working knowledge of complex needs of varied types of events
  • Coordinated set-up and break-down schedules for vendor booths and catering areas.

Education

BASIC ESTHETICS -

LOTUS PROFESSIONAL COLLEGE
02.2024

COMPLETED COURSEWORK TOWARDS 2018CERTIFICATION - DENTAL ASSISTING -

MORRISON

DIPLOMA -

ORANGE COUNTY HIGH SCHOOL
06.2013

Skills

  • Guest Relations
  • Policy and Procedure Implementation
  • Front Desk Management
  • Guest Satisfaction
  • Spa Treatment Services Expertise
  • Reservation Coordination
  • Basic Facials
  • Body Waxing
  • Lash Lifts and Tints
  • Brow Lamination
  • Back Facials

Certification

Dental Assisting

Career Objective

HR MANAGER/ SPA RECEPTIONIST, HALO SALT SPA, Charlottesville, Virginia, 02/2022 - Present

References

  • Todd Gifford, Halo Salt Spa, Owner, (808) 754-3426, todd@halosaltspa.com
  • Joshua Ralls, Halo Salt Spa / The Rose And Yarrow, Lead Licensed Esthetician, (434) 964-8889, Theroseandyarrow@gmail.com
  • Denise McFadden, Georgias Friends, Executive Director, Denise@georgiasfriendscville.org
  • Lance Brown, Americas Best, Manager, (540) 219-3296, Biglance50@aol.com

Timeline

Lead Server

Mamas Pizza And Subs
03.2023 - Current

COMERCIAL / RESIDENTIAL CLEANER

CARR'S CLEAN SWEEP
05.2022 - 02.2023

MANAGER/ SPA RECEPTIONIST

HALO SALT SPA
12.2021 - 03.2023

OPTOMETRY TECHNICIAN

AMERICAS BEST
09.2021 - 05.2022

LEAD HOSTESS

THE ALLEY LIGHT
02.2021 - 12.2021

MANAGER

CAPITAL TREE SERVICE
10.2017 - 12.2020

ASSISTANT MANAGER

COUNTRY COOKIN
03.2015 - 08.2018

CONVENTION WORKER

ALL CONVENTION CLEANERS
08.2012 - 03.2015

BASIC ESTHETICS -

LOTUS PROFESSIONAL COLLEGE

COMPLETED COURSEWORK TOWARDS 2018CERTIFICATION - DENTAL ASSISTING -

MORRISON

DIPLOMA -

ORANGE COUNTY HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Natasha Cunningham